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← All case studiesAI Office · Distribution and logistics

From paper and phone calls to custom order software

Order management and digital office

11.5 hsaved per day
2,530 hper year
316working days per year*

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  1. The problem

    Orders on paper, by phone and on WhatsApp.

    Every day 50 customers send about 60 orders however they can. Three people spent 4 hours each copying them out by hand before the truck left.

  2. The solution

    One system, on every device.

    From paper to a digital system: orders, delivery rounds and documents in one place, from the office to the warehouse.

  3. The solution · Orders

    The whole day on one screen.

    Customers order from a web app. The office sees orders, approvals and what to buy at the market.

  4. The solution · Rounds

    Delivery rounds plan themselves.

    Kilos, pieces and restaurants for each round, calculated automatically. To move an order, just drag it.

  5. The solution · Catalogue

    A catalogue that is always up to date.

    More than 130 fresh and frozen items: availability, units and suggested quantities change with a tap, and customers see right away what they can order.

  6. The solution · Documents

    Documents ready in one click.

    Market list, picking sheets and orders by customer: PDFs generated on the spot, ready for the accounting software.

  7. The result

    From 12 hours to half an hour a day.

    Today one person handles the orders in half an hour. 80% come in through the web app, wrong orders dropped from 5 to 1-2 a week, and building the delivery rounds takes 2 hours less.

What we built

  • Custom software for orders, price lists and documents
  • AI that collects and prepares customer orders
  • Data always in sync, with nothing to copy out
“Orders used to come in from everywhere and we spent the morning copying them out. Now they are ready when we arrive, and we spend that time on the market and our customers.”
Owner, seafood market wholesaler

Translated from Italian

* Estimate based on 220 working days of 8 hours.

Alvear Mapping

Find out how many hours you are losing.

In one week we analyse your processes and hand you the 3 automations with the highest return, with estimated hours and euros. If you go ahead with us within 60 days, we deduct it from the project.

We map your processes and you get a concrete plan to save time.

30 minutes · no commitment · with a founder

  1. 1Free call · 30 minutes
  2. 2Alvear Mapping · in one week, with the plan and the quote
  3. 3Project · with one month of support included